Requests received 6 days before the use of the facility or program area | you will receive 100% of the total fees.
Requests received within 5 days before the date of the use of facility or program | No refund will be issued, except in the event of a documented medical reason (doctor’s note required), a death in the immediate family, or a natural disaster.
It will take 30 days from when your refund is approved for you to receive your refund.
We strive to have a clean campsite/facility upon your arrival. A cleaning fee may be charged to any group who does not leave the campsite/facility clean when they depart.